Terms & Conditions

This website and any parts of it may not be reproduced without our permission.

Prices are subject to applicable taxes and are subject to change without notice.

We stand behind our products and offer warranties in cooperation with manufacturers. There is a 30 day unconditional warranty provided that the product has not been used and is in re-saleable condition (special orders excluded).  Please contact us before returning any product. Original packaging, labels and proof of purchase have to be part of any return. Return shipping cost may not be included.  After 30 days we may charge a 10% restocking fee. Returns have to be completed within 60 days of purchase. There is no warranty if any product is mishandled or improperly installed.

Repairs and warranty claims are handled exclusively at the site of our shop unless special permission is given by Dr. Björn's Auto.

Visible shipping damage needs to be reported 24 hours after delivery.  All shipments are tracked within Canada. For USA and International tracking should be included whenever possible.  The shipping options excluding tracking are clearly identified in the checkout options. If a customer chooses to have the order shipped without tracking, it is his/her responsibility to follow up with the carrier if any delay or loss arises. Dr Bjorn's Auto cannot be held responsible for loss or damage of an order by the carrier.

All transactions are governed by the laws of British Columbia, Canada.